Meet our Practitioners, Instructors, and Advisory Board Members.

Photo of Scott Haller

Scott Haller
Osteopathic Manual Practitioner

President and Lead Instructor,
Shift Concussion Management Program

Owner, Shift Rehabilitation at Arbour (Guelph, ON)

Read Scott's Biography

Since earning his degree in Osteopathic Manipulation at the Canadian Academy of Osteopathy and Holistic Health Science in 2004, Scott has earned a reputation in his field that is second to none. Early in his career, Scott joined the medical rehabilitation staff of both the NHL's Edmonton Oilers and their affiliate team, the Hamilton Bulldogs - an experience that has paved the way for a successful and fulfilling career in sports injury management.

Scott’s most recent project includes the development of an advanced protocol for the assessment and management of concussions – The SHIFT Concussion Management Program. This comprehensive program provides Healthcare Providers throughout Canada with evidence-based concussion management strategies that can be directly applied to their patients whether it sport, work, motor vehicle, or other accident-related head injury. Shift Concussion Management takes pride in serving as a Center for education and training for Health Professionals wishing to advance their knowledge in the area of concussion management. Scott has also received advanced education in vestibular assessment and therapeutic techniques out of Atlanta, Georgia, as well as training in Pittsburgh, PA through time spent with internationally renowned Neuropsychologist Dr. Michael “Micky” Collins. Scott is currently a Credentialed ImPACT (Immediate post-concussion assessment and cognitive testing) Consultant (CIC).

As a result of his diverse training, Scott has an array of specialties spanning from generalized osteopathic treatment, craniosacral therapy, acupuncture, vestibular therapy, to concussion management.

In addition to balancing a busy clinic schedule at his Guelph location, Scott lends his time speaking to sports organizations, hospitals, schools, and medical clinics throughout the province on the topic of concussion management.

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Kailin Walter
BSc.(Hons), DC

Director of Program Development, Instructor,
Shift Concussion Management Program

Clinician, Shift Rehabilitation at Arbour (Guelph, ON)

Read Kailin's Biography

Kailin completed her Bachelor of Science in Human Kinetics from the University of Guelph in 2006. After receiving treatment for numerous sports injuries suffered in competition, she was inspired to pursue her Doctorate of Chiropractic (DC) at the Canadian Memorial Chiropractic College in Toronto. She graduated with top honours, and completed additional certifications in Graston Technique® (an instrument-assisted soft tissue therapy treatment method), and Contemporary Medical Acupuncture (McMaster University). Kailin subscribes to an interdisciplinary model of healthcare, and integrates the latest evidence based practices into her therapeutic approach.

Kailin has been instrumental in the development and delivery of the Shift Concussion Management Program in Ontario, and serves as a clinician and instructor alongside President, Scott Haller. She has completed advanced clinical training in the implementation of all aspects of Shift’s program, with particular emphasis in the area of binocular vision disorders in post-concussion syndrome. Kailin has also completed advanced training in ImPACT (Immediate post-concussion assessment and cognitive testing), the most widely used and most scientifically validated computerized concussion management tool, and is currently a Credentialed ImPACT Consultant (CIC).

In addition, Kailin has undergone formal training in the burgeoning field of Vision Therapy through a variety of programs and has spent a significant amount of time working with, and shadowing Dr. Patrick Quaid (OD, FCOVD, PhD) at his Guelph Vision Therapy Institute.

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Frances MacInnes
BSc(Kin), MSc., PT

Clinical Consultant and Education Advisor, Instructor,
Shift Concussion Management Program

Clinician, Shift Rehabilitation at Arbour (Guelph, ON)

Read Frances' Biography

Frances holds a Bachelor of Science Degree in Kinesiology from Dalhousie University and a Master of Science in Physical Therapy from Queen’s University. Throughout her degree in Kinesiology, her interest and passion for human movement and rehabilitation lead to pursuing Head Athletic Training positions for varsity soccer, and Junior hockey. During this time, she was continuously exposed to concussion in sport, which highlighted the need for improved education, management and rehabilitation strategies surrounding the injury. Further exposure to vestibular and concussion rehabilitation during her Masters sparked an interest in pursuing concussion management as her main area of focus in clinical practice. She has received additional training in vestibular and oculomotor rehabilitation, acupuncture and dry needling, ImPACT (Immediate post-concussion assessment and cognitive testing), and soft tissue modalities.

Frances works alongside Scott and Kailin as a clinician implementing the Shift Concussion Management model of care for a wide variety of concussion patients. She continues to remain active within the sport population, and has worked closely with community, amateur, and professional athletes recovering from concussion and post-concussion related disorders. Outside of clinic, Frances plays an active role in updating and integrating Shift’s concussion protocols, and she communicates with our network clinicians providing support for clinical inquires. She serves as an instructor alongside Scott and Kailin, and assists in the creation and development of our course content.

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John P. Crawford
BSc (Hons), MSc, PhD (Path), DC, FRCCSS (C)

Instructor, Shift Concussion Management Program

Clinician, Shift Rehabilitation at Arbour

Read John's Biography

Subsequent to graduating cum laude from the Canadian Memorial Chiropractic College (CMCC), Toronto, Dr. Crawford obtained Fellowship status from the Royal College of Chiropractic Sports Sciences (Canada). He currently serves as Vice-President of the Royal Sports Foundation of Canada. Dr. Crawford has been an educator in the fields of Microbiology, Anatomy, Physiology, Pathology, Neurology, Geriatrics and Clinical Diagnosis, lecturing to nurses, chiropractors, naturopaths, massage therapists, dental, medical and paramedic students. He holds the rank of Associate Professor at CMCC.

As an Independent Physical Examiner, he has served on the roster of the Financial Services Commission of Ontario, while performing DAC assessments. As a fully certified Functional Capacities Evaluator and certified by CMCC as an Independent Chiropractic Examiner, Dr. Crawford also holds certification through the American Board of Forensic Professionals in the AMA Guides to the Evaluation of Permanent Impairment (4th Edition). He serves on the Board of the Canadian Society of Chiropractic Evaluators and is a former Board Member of The Canadian Academy of Pain Management, the latter for which he has also been awarded Diplomate status. Dr. Crawford is trained in the diagnosis, treatment and management of concussion-related disorders.

He continues performing independent physical assessments and currently engages in clinical practice and research. His current research interests include: 1. An international study involving 5 countries investigating attitudes toward chronic neck pain (submitted for publications) and 2. Analyzing the presence of cervical dysfunction in concussion vs. whiplash patients (submitted for publication).

Clinically, Dr. Crawford’s specialty interests include the treatment of injuries related to sports, motor vehicle accidents and general musculoskeletal strains and sprains. His areas of special interest include neuropathic pain and chronic pain syndromes, and treatment and management of concussion-related disorders. Dr. Crawford is currently preparing for a course of study, University of Guelph, to ultimately examine the effect of music as a therapeutic modality in treating the concussed brain.

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Rachael Grafe
BSc (Kin), BAHSc. (AT), R. Kin, CAT(C)

Member Relations Coordinator, Instructor,
Shift Concussion Management Program

Clinician, Shift Rehabilitation at Arbour (Guelph, ON)

Read Rachel's Biography

Rachael holds an Honours Bachelor of Science Degree in Kinesiology from the University of Waterloo, and a High Honours Bachelor of Applied Health Science Degree in Athletic Therapy from Sheridan College. During her time as a student Rachael had received many awards and scholarships for her academic achievements. She had the privilege to work with high-level athletes at the National Ballet of Canada, Rugby Canada, the University of Guelph and both Olympic and Paralympic athletes. Upon completing her degrees, Rachael became a Certified Athletic Therapist and a Registered Kineisiologist. She remains actively involved in sports therapy at both the professional and amateur levels.

Rachael has been with Shift since 2014, assessing and treating both musculoskeletal and concussion injuries. Rachael takes a special interest in the administration and organization of baseline testing initiatives for large sport organizations, as well as the physical exertion component of concussion management and post-injury care. Recently, Rachael has also taken on a clinical support role as a Member Relations Coordinator for Shift Concussion Management. Rachael’s role is to help members trouble-shoot baseline testing, exertion testing and any clinical questions they may have.

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Dr. Patrick Quaid
Optometrist, FCOVD, PhD

Clinic Director & CEO, Vue3Vision Therapy Network (Guelph and North York, Ontario,

Assistant Research Professor, University of Waterloo School of Optometry & Vision ScienceAppointed Consultant Optometrist,University of Toronto School of Medicine (David L. McIntosh Clinic)

Read Patrick's Biography

Dr. Quaid, originally from the Republic of Ireland, trained as an Optometrist in the UK (University of Bradford School of Optometry), following which he worked mainly within the UK Hospital Eyecare System (Moorfield’s Eye Hospital, London & Bradford Royal Infirmary). During his time in particular at Moorfield’s, he dealt primarily with the management of patients with unusual patterns of progressive glaucoma in addition to working closely with pre and post-strabismus surgery patients and concussion related vision issues. In 2005, Dr. Quaid received his PhD in Vision Science at the University of Waterloo School of Optometry in addition to completing a one-year Post-Doctorate. Dr. Quaid’s PhD thesis and post-doctoral research aided in the development of a ground breaking early detection device for glaucoma (HEP perimeter, used with HRT imaging), which remains commercially available to eye doctors across North America.

Dr. Quaid continues to serve as an Assistant Research Professor at UW and also holds the only Appointed Consultant Optometrist position at the University of Toronto Sports Medicine Clinic. He has published several papers in high impact optometry and ophthalmology journals on topics from glaucoma (and low blood pressure) to binocular vision dysfunction in both paediatric learning disabled populations and concussion patients. Dr. Quaid completed a USA based Fellowship in Rehabilitative Vision Therapy with the College of Optometrists & Vision Development (USA Board Certification, FCOVD) in 2010. In 2013, Dr. Quaid opened the Guelph Vision Therapy Centre, the first optometric rehabilitative facility of its kind (non-eyewear dispensing) embedded within a collaborative care primarily dedicated to vision therapy and rehabilitation. In 2017, a second clinic has opened in North York in an effort to provide quality, evidence based, rehabilitative vision therapy to more patients. Dr. Quaid sits on the Executive committee for his professions regulatory board (Ontario College of Optometrists) in addition to serving on the Board of Directors for COVD (College of Optometrists in Vision Development, a USA based not-for-profit organization dedicated to training and certifying eye doctors and therapists in rehabilitative vision therapy).

On a personal note, at the age of 8 years old, Dr. Quaid was involved in a motor vehicle accident (MVA) and was knocked out of commission from academics for almost 3 years (labelled “learning disabled” for 2 out of the 3 years). His MVA related concussion resulted in both an immediate speech impairment in addition to a CI and eye teaming issues, which took over three years of searching for appropriate rehab professionals to resolve. Once resolved, his academics literally blossomed and after becoming an optometrist and attaining a PhD from the University of Waterloo, he has opted to dedicate his professional career to helping those in similar situations. So when he lectures (which is home and internationally on a regular basis, with over 300 lectures delivered to medicine and optometry), Dr. Quaid has a unique ability to not only give the “evidence based medicine” side, but also the vital PERSONAL perspective from a concussion angle.

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Ryan Sleik

Instructor, Shift Concussion Management Program

Owner, Creekside Physiotherapy (Kimberly, BC)

Read Ryan's Biography

After graduating from McMaster University in 2003, Ryan worked for 2 years in Guelph Ontario with the Arbour Health Group and then moved back home to the East Kootenay's in BC. He owns Creekside Physiotherapy a multidisciplinary clinic in Kimberley.

Ryan worked on research in the relationship between attention and anxiety and their effects on motor control and balance and has worked in treating vestibular disorders and balance issues for the past 15 years. He completed his Certificate in Vestibular Rehabilitation at Emory University in Atlanta.

Ryan joined the Shift Concussion Management Group in 2015 and has integrated concussion management into his practice. His background in vestibular rehabilitation and pain management has been an asset in working with post-concussive disorders.

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Adam Martin

Exertion Consultant, Shift Concussion Management Program

Co-Founder and Performance Coach, Pursuit Athletic Centre (Guelph, ON)

Read Adam's Biography

Adam is a graduate of Wilfrid Laurier’s Kinesiology and Physical Education program and brings a host of experience when assisting concussion patients with their recovery, exercise limitations, and return-to-play preparation. Adam has worked with a wide variety of clients from amateur to professional athletes as well as non-athletes wishing to return to an active lifestyle post-concussion. In addition to seeing concussion patients from Shift Concussion’s head clinical site, Adam plays a valuable consulting role that assists Shift Concussion in course content development, patient management protocols, and clinical strategies.

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Wayne Burke

Exertion Consultant, Shift Concussion Management Program

Co-Founder and Performance Coach, Pursuit Athletic Centre (Guelph, ON)

Read Wayne's Biography

Wayne Burke has been a Strength and Conditioning professional for 16 years and has an Honours Degree in Sport and Exercise Management from Brock University. As the Co-Founder of Pursuit Athletic Centre, Wayne has helped build the programming and culture at his facility by drawing on his education and past experience as the Director of Strength and Conditioning at Shift, as well as his experience as the Sports Performance Director at Velocity Sport Performance and the Senior Strength Coach at Twist Conditioning. Over the years, Wayne has worked with thousands of clients ranging from general members of the population, youth amateur athletes, OHL, NHL, NLL, NCAA, CFL, NFL, Olympic and world record holders. His training programs and athletes have been featured on many media outlets including the Toronto Star, CBC, CHCH news and Yahoo Sports to name a few. Wayne is currently the Head Strength Coach for the Guelph Storm of the OHL, and assists Shift Concussion in a consulting role.

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Katy Cournoyer

Director of Business Development
Shift Concussion Management & Shift Rehabilitation

Director of Business Development, Arbour (Guelph, ON)

Read Katy's Biography

Katy holds an Honours Bachelor Degree in Sociology from the University of Guelph. Following her time at University, she pursued a career Supervising at Guelph Medical Imaging. It was during her time at GMI that she worked with several teams during their training camps in Guelph, facilitating their imaging needs, coordinating schedules and understanding the nature of their injuries. This ultimately lead her to pursue another career path with Shift Concussion Management. Although a recent addition, Katy brings a lot of enthusiasm and creativity to the team.

As Manager of Operations at Shift Concussion Management, Katy is the initial point of contact for Shift’s affiliates, network members and clients, working alongside Shift’s healthcare team and accounting department to ensure everything runs smoothly behind the scenes.

Katy currently resides in Kitchener, Ontario and is thrilled to accompany Shift Concussion Management on their path to becoming the gold standard of concussion care.